SOLUTIONS FOR BUSINESSES

The Problem

Leaving Job
  • U.S. Bureau of Labor statistics found that companies with fewer than 100 employees gave only 12 minutes of manager training every six months. Organizations with 100 – 500 employees provided just 6 minutes.

 

  • As many as 1 in 3 people leave their organization within the first year, either voluntarily or involuntarily. An incredible 22% of staff turnover happens within the first 6 weeks of employment.​

 

  • According to Gallup, 51% of employees at any given time are considering a new job.

  • A Gallup's State of the Global Workplace report states, 85% of employees are not engaged or are actively disengaged at work.​

 

  • According to Harvard Business Review, 70% of employees report they don’t have mastery of the skills needed to do their jobs.​

 

  • A report from the Center for American Progress found that turnover can cost organizations anywhere from 16% to 213% of the lost employee’s salary.

 

  • A Future Workplace and Kronos study has found that 87% of employers said that improving retention is a critical priority for their organization.

 

  • For the first time in history, there are five generations in the workplace and often there is conflict and non-alignment. They are:​

  •     Traditionalists: born 1925 to 1945

  •     Baby Boomers: born 1946 to 1964

  •     Generation X: born 1965 to 1980

  •     Millennials: born 1981 to 2000

  •     Generation Z: born 2001 to 2020

The Solution

Employees Training
  • Enrolling in the Platinum Training Technologies platform, which is a rapid deployable system, will enable your team to immediately have 24/7 access to a library of 3,000+ of the most comprehensive courses that cover all the skills they must have to get ahead of the game and remain competitive.

  • We can customize Learning Tracks for your team and business goals which will help them hone-in on specific areas they need improvement such as Advanced Selling Skills, Handling Objections, Business Writing, Business Math, Managerial Refresher/Tune-up, Diversity, Leadership, Microsoft Refresher and many, many more.

  • We can provide your team access to additional life help resources in areas such as Anxiety, Depression & Panic Attacks, Confidence, Self Esteem & Self Care, Career & Job, Goal Setting & Achievement, Motivation & Passion, Natural Health & Safety, Parenting & Family, Stress Management, Success, Time Management & Procrastination and Weight Loss & Fitness and many more topics.

 

  • There’s no “one size fits all” approach to multi-generational management. People have different experiences, different needs, and different styles. This training will help you get the most out of each individual and maximize the performance of your entire team.

 

  • We can help you design an effective on-boarding program for all new employees and make it accessible 24/7 and mobile friendly.

 

  • We can offer group or individual coaching to your team members designed to improve performance for key team members and groom leaders for tomorrow’s business challenges.

Multi-generational Meeting

The Results

Teamwork
  • Increased Sales – sales training equips your team with the most effective and efficient sales techniques so they will be more professional and able to overcome objections to close the sale.

 

  • Increases Customer Satisfaction - Improving the quality of your customer service through training leads to an increase in customer satisfaction, retention and loyalty. Through effective training, customer service representatives increase their ability to resolve issues and decrease the number of return calls. Often, trained team members are able to address the concern at the first point of contact, which greatly increases customer satisfaction.

  • Your company will become a world class organization because training provides integrated “best practices” for all operational areas.

 

  • Your team will have better in-depth knowledge of your product and services along with industry and competitor knowledge.

 

  • Training will create a team who feel confident and supported, and who are more likely to stay in their position. Bottom line: you’ll see an improvement in your employee retention rate which reduces costs.

 

  • Job satisfaction will increase, and self-esteem improves when your team better understand the workings of the company. Training can also enhance morale on the job and loyalty to the company. Team members who believe their company offers excellent training opportunities are generally less likely to leave.

 

  • A multi-generational team results in: a positive, inclusive work culture that can lead to business success by enhancing recruitment, retention and profitability; the business can attract and retain talented people of all ages; the business can gain and maintain greater market share because its members reflect a multigeneration market; decisions are stronger because they’re broad-based with multiple perspectives; the business is more innovative and creative; and the business can meet the needs of a diverse customer base and can relate more effectively.

 

  • Increased Profits - Through training, team members come together to achieve a common goal, which is to satisfy the customer. This will then lead to lower turnover, better quality of product or service, concern over managing expenses, increases customer satisfaction and loyalty, increase in sales = increases in profits!